Terms of Service
1) About these Terms
These Terms of Service govern your use of Shifted.Fitness provided by Shifted.Labs Ltd. By creating an account or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
2) Eligibility
You must be at least 16 in the UK/EEA (or the age of digital consent in your country) and at least 13 elsewhere. If you are under 18, you confirm that you have parental/guardian permission.
3) Medical & safety disclaimer
Shifted.Fitness provides fitness and nutrition guidance for general informational purposes only. We are not a medical organisation and do not provide medical advice, diagnosis, or treatment. Our Services and AI-generated content are not a substitute for professional medical advice.
Always consult a qualified healthcare professional before starting a new programme, especially if you are pregnant, nursing, have a medical condition, or are recovering from injury. Stop any activity that causes pain, dizziness, or shortness of breath. We do not guarantee specific results.
4) Your account and security
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately of any unauthorised use.
5) Licence and acceptable use
We grant you a limited, personal, revocable, non-transferable, non-exclusive licence to use the Services for your own fitness and wellness purposes. You agree not to reverse engineer, copy, bypass security measures, upload harmful content, use the Services to train competing models, or violate applicable law.
6) User content and permissions
You retain ownership of your content. You grant us a worldwide, royalty-free licence to host, process, and display your content solely to provide and improve the Services.
7) AI features
Our Services may use AI to generate responses, summaries, or guidance. AI outputs may be inaccurate or incomplete. Always exercise judgement and, for health questions, consult a professional.
8) Third-party services
The Services may use or link to third-party services governed by their own terms. Billing, cancellations, and refunds through app stores are managed by that store's policies.
9) Changes, availability, and support
We may modify, suspend, or discontinue any feature on reasonable notice. Support is available via hello@shifted.fitness.
10) Fees and subscriptions
If we introduce paid features, pricing will be presented in-app before purchase. Your statutory consumer rights remain unaffected.
11) Intellectual property
We and our licensors own all rights in the Services. Except for the limited licence in Section 5, no rights are granted to you.
12) Termination
You may stop using the Services at any time and may request account deletion. We may suspend or terminate access if you materially breach these Terms.
13) Disclaimers
The Services are provided on an "as is" and "as available" basis. We disclaim all warranties to the fullest extent permitted by law.
14) Limitation of liability
To the fullest extent permitted by law, we will not be liable for indirect losses, loss of profits or data, or damages exceeding the greater of £100 or the amounts you paid to us in the 12 months before the event. Your statutory consumer rights are not affected.
15) Indemnity
If you use the Services for business purposes, you agree to indemnify and hold us harmless from claims arising from your unlawful use or breach of these Terms.
16) Governing law
These Terms are governed by the laws of England and Wales. Consumers in the EEA/UK may benefit from mandatory local consumer protections.
17) Changes to these Terms
We may update these Terms from time to time. Continued use after changes take effect constitutes acceptance.